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Frequently Asked Questions

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Have a question? See the below FAQs our BBM team get asked. If you can't find the answer you are looking for, please contact us as we will be happy to answer. 

  • Where are you located?
    Our locations are: Indooroopilly Clinic: Goodlife Health Club Indooroopilly Gym membership not required Level 3/322 Moggill Rd, Indooroopilly QLD 4068 Located on Level 3 of the Indooroopilly Shopping Centre Jindalee Clinic: Goodlife Health Club Jindalee Gym membership not required 1/16 Amazons Place, Jindalee 4074 Located on Level 1 of the DFO Shopping Centre Mobile Appointments: For those who prefer mobile appointments in the comfort of their home, aged care facility or local facility, this is available upon request. Contact: 0402 593 980 liam@bbmep.com.au
  • Do you do mobile appointments?
    Yes, we have numerous mobile clients and are happy to visit you at your residence (including aged care) or local facility (i.e. park/outdoor area).
  • Which health fund providers do you accept?
    We accept all Health Fund Providers for our Exercise Physiology services. Please check with your Health Fund if Exercise Physiology is covered.
  • What funded schemes do you accept?
    Funded care schemes are available, and individuals can utilise Exercise Physiology and Exercise Science services under these schemes. These include: - Chronic Disease Management (CDM) Medicare Team Care Arrangement Scheme - National Disability Insurance Scheme (NDIS) - Department of Veterans’ Affairs (DVA) may be referred for clinically necessary treatment on a valid D904 referral form - WorkCover Queensland and ComCare, return to work service - Compulsory Third Party (CTP) Insurance claims, post-accident and/or injury - Home Care Services Queensland - Eligible Private Health Insurance Rebates (please check with your Private Health Fund) We also have HICAPS onsite for on the spot private health claims.
  • What is an Accredited Exercise Physiologist (AEP)?
    AEPs are university qualified allied health professionals equipped with the knowledge, skills and competencies to design, deliver and evaluate safe and effective exercise interventions for people with acute, sub-acute or chronic medical conditions, injuries or disabilities. Pathology domains covered by the services of AEPs include cardiovascular, metabolic, neurological, musculoskeletal, cancers, kidney, respiratory / pulmonary and mental health, and any other conditions for which there is evidence that exercise can improve the client’s clinical status.
  • What is an Accredited Exercise Scientist (AES)?
    AES are professionals with high level training in exercise and sports science. At a minimum they hold a Bachelor degree that meets the Australian Qualification Framework (AQF) Level 7 requirements. This equips the AES with the knowledge and skills to apply the science of exercise to develop interventions that improve health, fitness, well being, performance, and that assist in the prevention of chronic conditions.
  • What is the difference between an Exercise Physiologist and a Physiotherapist?
    Both are allied health professionals who have done a minimum of 4 years’ study at university, however there are differences in their areas of expertise. Exercise physiologists use evidence-based movement and exercise intervention for chronic disease prevention and management, musculoskeletal injuries and weight management. Physiotherapists can diagnose a range of conditions and use various methods to treat musculoskeletal problems, alleviate pain, restore function and manage chronic conditions.
  • What is the difference between an Exercise Physiologist and a Personal Trainer?
    Accredited Exercise Physiologists (AEPs) are not Personal Trainers. AEPs are allied-health professionals with Medicare Provider numbers and are trained members of the health and medical sector. Fitness professionals (e.g. personal trainers) are members of the sport and recreation sector. Accredited Exercise Physiologist (AEP): - Allied Health Provider - 4 Year University Degree qualified and accredited with ESSA. - Specialise in graded exercise therapy and lifestyle interventions for persons at risk of developing, or with existing chronic and complex medical conditions and injuries (i.e. ‘specific populations’). Personal Trainer: - The Personal Fitness Trainer Qualification (Certificate 4) may be completed in less than 6 weeks of training. - Qualified and insured to design and deliver fitness programs to persons of low risk only (i.e. “apparently healthy populations”).
  • What is the difference between an Exercise Scientist and a Personal Trainer?
    An Exercise Scientist can work as a Personal Trainer (PT), but not all PTs are Exercise Scientists. While both are qualified to prescribe exercise to “apparently healthy” populations (those without chronic health concerns), there are some key differences between the professionals. Exercise Scientists are university qualified. Most Personal Trainers have only done a Certificate IV in Fitness, which can take anywhere from 2 months to 12 months to complete. An Exercise Scientist in comparison, has spent at least three years at university learning about exercise and the human body.
  • What to expect from a Clinical Reformer Pilates Class?
    Clinical Reformer Pilates classes are carried out with a maximum of 3 people per class. The session is run by an Accredited Exercise Physiologist and goes for 45 minutes. The Physiologist will take the time to understand your needs and any conditions you may have and customise your session to ensure you feel comfortable and are moving your body safely, while having an enjoyable workout.
  • Where are your Clinical Reformer Pilates Classes located?
    Our Exercise Physiologists run our Clinical Reformer Pilates Classes at our private, air-conditioned Jindalee Clinic, which is located within the Goodlife Health Club in Jindalee. No gym membership is required. 1/16 Amazons Place, Jindalee 4074 Located on Level 1 of the DFO Shopping Centre, follow the Better by Miles signs.
  • What can Clinical Reformer Pilates help me with?
    Our Accredited Exercise Physiologists offer tailored Clinical Reformer Pilates classes which are designed to address your specific conditions, needs and goals. These include, but are not limited to: - Pelvic floor health - Core strength and balance - Management of chronic and acute conditions - Musculoskeletal injury prevention and rehabilitation - Relief from lower back, hip, knee and neck pain and stiffness - And many more
  • What time/s are your Clinical Reformer classes?
    Our Clinical Reformer Class times at present are: Clinical Reformer Pilates: Tuesday and Thursday 9:30am Dynamic Flow: Tuesday and Thursday 6:30am Flow over 50’s: Tuesday and Thursday 10:30am From October we will be offering several more class days and times. Please stay tuned we will have these advertised as soon as possible. In addition, we do offer single (1 on 1) and group sessions (2 on 1, 3 on 1). Please enquire if this is of interest to you.
  • Do you offer mat Clinical Pilates?
    Currently, our clinical Pilates sessions focus on reformer-based exercises. However, mat work may also be incorporated during the session or prescribed individually, tailored to your specific conditions, needs, and goals.
  • What does the initial consultation for Clinical Reformer involve?
    During your initial consultation, your Exercise Physiologist (EP) will gather detailed information about your health, lifestyle, medical history, medications, and any injuries or conditions. This allows them to assess your current health status and determine which Clinical Pilates class is best suited for you. They will also discuss your exercise history, any challenges you’ve encountered, and your goals, such as enhancing strength, flexibility, or managing a specific condition. Once your goals are clearly defined, and the best approach through our Clinical Pilates program is established, your EP will perform any necessary physical assessments. These may include specific tests, like a balance assessment if that’s a key area of focus.
  • What is the difference between Clinical Reformer Pilates and Reformer Pilates?
    Clinical Pilates is a therapeutic approach tailored for rehabilitation, designed to address specific injuries or medical conditions. It is typically prescribed and supervised by healthcare professionals such as an Exercise Physiologist or Physiotherapist, who have advanced training in anatomy, biomechanics, and rehabilitation. These professionals customise the exercises to meet individual needs, carefully considering the patient's medical history, physical limitations, and rehabilitation goals. This method integrates with broader medical care to facilitate recovery and prevent further injury. Regular Pilates is a general fitness regimen focused on improving overall strength, flexibility, and posture, suitable for the general population. It follows a standardised, less personalised format and is led by instructors trained in Pilates principles, without the specialised medical focus of Clinical Pilates.
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